Privacy Policy

This Privacy Policy (hereinafter - the Policy) regulates the procedure of processing and protection of personal data of users of the website https://yurtaalmaty.com (hereinafter - the Site) owned by "Yurta-kz" LLP (BIN 231040034457, legal address: Kazakhstan, Almaty, Medeusky district, Dostyk Avenue, 106G, index 050021).

By using the Site, the User gives his/her consent to the collection, processing and storage of his/her personal data in accordance with this Policy and the legislation of the Republic of Kazakhstan, in particular the Law "On Personal Data and their Protection".

1. Data collection and processing

The Site collects personal data that the User voluntarily provides when filling out booking forms, feedback or paying for services online.
Such data may include: full name, telephone number, e-mail address, payment card data (processed through secure payment gateways), and other information necessary for the provision of services.

2. data utilization

Personal data is used solely for:
- processing requests and reservations;
- providing lodging and table reservations;
- the implementation of feedback;
- of making payments;
- user behavior analytics to improve the service.

3. Transfer of data to third parties

The Site uses third-party analytics services: Google Analytics (GA4), Yandex.Metrica, Meta Pixel and TikTok Pixel, which may receive anonymized data about the actions of Users.
Personal data shall be transferred to third parties only in cases stipulated by the legislation of the Republic of Kazakhstan.

4. data storage and protection

Yurta-kz LLP takes all necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure or destruction.

5. User rights

The User has the right to request information about the processing of his/her personal data, to request their modification or deletion, as well as to withdraw consent to processing by sending a request to the e-mail address: yurta.reservation@sun-group.asia.

6. Contact information

Yurta-kz LLP
Address: Kazakhstan, Almaty, Dostyk Ave, 106G, 050021
Phone: +7 700 753 5000
E-mail: yurta.reservation@sun-group.asia

Last Update Date: October 30, 2025